Logging into the Site
User ID/Password
▸ How do I login?
To log into your account:
1. Click on Member Login
2. Enter your Username... Show More
To log into your account:
1. Click on Member Login
2. Enter your Username
3. Enter your password
This information is emailed to you during the registration process.
▸ I cannot remember password.
Please follow the steps below in order to reset your password:
1. Click on... Show More
Please follow the steps below in order to reset your password:
1. Click on Member Login
2. Click on Forgot Your Password
3. Enter your email address
4. Click on send password
Your username and password will be sent to your email.
Web Browser
▸ What are your Minimum Browser + Plugin requirements
Our products support all of the major web browsers. Please select any of the... Show More
Our products support all of the major web browsers. Please select any of the brands listed below to download the latest version. -Chrome-Firefox-Internet Explorer-SafariTo ensure the best experience, please make sure you are running the latest version of your browser including Adobe's Flash Player for streaming cam/video content. Its is a plug-in to your browser and you can download the latest version by selecting this link: CLICK HERE FOR ADOBE FLASH PLAYER.
Confirming your email
▸ How do I confirm my email address?
Please see the information below for information concerning confirming your... Show More
Please see the information below for information concerning confirming your email address:
At the top of your screen a banner will appear that states, "You must confirm your e-mail address by clicking the link in the message that was sent to you"
Click on one of the following:
Check E-mail now- This link will open your email address provider(gmail, yahoo, hotmail, etc) in a separate browser, click on the link and your e-mail will be confirmed
Resend E-mail- This will resend the email confirmation link. Go to your email, click on the link and your e-mail will be confirmed
Change E-mail Address- Type your new e-mail address in the box that pops up. Press Change. Go to your email, click on the link and your e-mail will be confirmed
Get Live Help- a Live Help box will open so that you can get assistance from an operator
You also may want to consider checking your SPAM mail folder since it may have accidentally been redirected there instead of your inbox.
▸ What happens if I can't find the email confirmation?
If you are having trouble confirming your email address, it's usually... Show More
If you are having trouble confirming your email address, it's usually attributable to the following reasons:
1. A failure of our site to transmit you the message. In turn, you can select the option to
have it resent to you.
2. If the first step fails, then the next thing to check is whether your service provider has
placed it into your SPAM folder. If this is the case, you can move it back to your
inbox and select the appropriate feature to indicate that it is not SPAM.
3. After completing steps 1 & 2, if no email from our site was received, there is a good chance
that your email provider has some filter preventing delivery that we cannot control. Your last
option at this point would be to click on Change Email Address and enter a new email address.
There is no other option we can offer if your email address cannot be confirmed. For your protection all members are required to confirm their email address prior to utilizing the site.
Mobile device
▸ How can I login via mobile?
Access the site using the browser on your mobile device browser. You will be... Show More
Access the site using the browser on your mobile device browser. You will be automatically be directed to a mobile-friendly version of our site.
To log into your account, enter your username and password into the fields provided.
▸ I can't access my premium feature's on my mobile device.
To access some of our member features on your mobile phone, you need a Java... Show More
To access some of our member features on your mobile phone, you need a Java Plug-In.
If your mobile device does not support Java you will need to speak to your service provider.
To verify that your mobile phone supports Java or to activate Java, go to the Settings on your mobile phone or call your service provider.
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